Front Desk Agents
About the position
Employment Type: 3/4 time, Permanent, year-round
Number of positions available: Continuous intake
Start Date: To be determined
Wage Range: $12.00/hour
The Russell Inn is continuously accepting applications from those candidates who are highly motivated, deomonstrate maturity, a good work ethic, and enjoy a challenging, fast-paced work environment. We are interested in developing candidates into a long-term, professional Front Desk Agent career.
Shift vary, and include days, evenings, nights and weekends and could include 7 am – 3 pm shifts, 11 am – 7 pm, cover shifts, or 3 pm – 11 pm shifts.
General duties of the position include:
• Checking guests in and out of the hotel
• Answering the telephone
• Inputting guest reservations
• Processing cancellations
• Producing computer documents, labels, and reports using Microsoft Word & Excel
• Assembling guest packages
• Responding to guest emails
• Collecting guest payment
Proficient computer skills are an asset. Full training is provided.
Apply online at www.russellinn.com/careers.php or by application or resume to:
The Russell Inn Hotel & Conference Centre
Attn: Leanne Bily – Human Resources
Box 578
Russell, MB R0J 1W0
Phone: 204.773.7512
Fax: 204.773.7516
leanne@russellinn.com
About us. The Russell Inn Hotel & Conference Centre is a year-round, first class facility that has been providing a wide range of hospitality services to our local community, as well as thousands of travellers, skiers, and conference guests for over 45 years. Our hotel has 122 rooms between three properties, indoor pool, waterslide and hot tub, conference centre, restaurant, Pizza Hut Express, Subway Sandwich store, Tim Hortons, pub, convenience store, Esso gas bar and beer store all on site. We employ approximately 130 staff. We are also the founder and majority owner of Asessippi Ski Area & Resort.
What it’s like to work here. We are committed to providing both exceptional customer service to our guests and a great work environment for our staff. At work, we strive to make our customers feel like guests in our own home by going the ‘extra mile’ whenever we can. We like to have fun at work while still maintaining the structured environment that our high level of professionalism requires.
The experience and work setting we offer is truly unique as we offer many of the same perks as a larger company, but instead with a more personal touch in a friendly, comfortable and welcoming environment.
What we look for in an employee. Our approach is ‘hire for attitude and train for skill.’ This doesn’t mean we don’t look for experience! It means that we look for those people who understand the service culture and that the guest comes first, always. These people SMILE, are mature, outgoing, and have a great work ethic. We look for people who are energetic, have a sense of humour, and have fun at work while excelling at their jobs.