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Reservations

Reservations

To make a reservation
click the “Make A Reservation” button above
or contact our Front Desk
Phone: 1-204-773-2186
Toll Free: 1-800-665-0678
Fax: 1-204-773-2175
Email: frontoffice@russellinn.com

Reservation Guarantee Policy

All reservations must be guaranteed by a valid credit card and expiry date at the time of booking. Your credit card will not be charged prior to arrival; it will only be used to secure the reservation. A credit card pre-authorization or cash/debit payment for the room will be required upon check-in.

*If you have booked a package or made a reservation during a peak season where a deposit is required, we will charge your credit card in accordance with the package/reservation conditions.

*Minimum 2 night stay is required during Christmas break, peak season weekends, and during holidays.  “subject to availability at the discretion of management”.

Check-in time is 4:00 PM, and check-out time is 11:00 AM.  An early check-in time and/or a late check-out can be requested by calling the hotel directly, and speaking with a Front Desk Attendant. Early check-in times and/or check-out extensions will only be granted during slow periods when it does not affect other guests arriving that day.

Reservation Cancellation

Guaranteed reservations must be cancelled in advance to avoid charges on your credit card. The cancellation deadlines are based on the season when your reservation is booked and are listed below:

Winter Season (December 1st – March 31st)

  • Regular weekday (Sunday – Thursday) reservation that are not during peak times: Before 4 pm and 48 hours prior to day of arrival.
    All Weekends, Spring Break, Mid-Winter Break: 2 weeks notice of a cancellation and a 20% non-refundable deposit. Any cancellations made between the 2 week deadline and the day of arrival will be billed for any portion up to the entire amount of the reservation which is unsaleable.
  • Christmas Break: Requires 1 month’s notice of a cancellation and a 20% non-refundable deposit. Any cancellations made between the 1 month deadline and the day of arrival will be billed for any portion up to the entire amount of the reservation which is unsaleable.

Spring, Summer, Fall Season (April 1st – November 30th)

  • Regular weekday (Sunday – Thursday) reservation: Before 4 pm on your day of arrival.
  • Weekends (Friday & Saturday nights): Before 4 pm and 48 hours prior to your day of arrival.